No bots reading you a knowledge base article. You get our Alberta team, on the same infrastructure we run for you.
The chat window opens in the corner of this page. Tell us what you are running and what you need — pricing, a migration plan, or an urgent server issue.
Outside business hours the chat takes a message and we reply by email, usually within the hour.
Something blocked the chat window — often an ad blocker, a strict VPN, or a locked-down work network. These always work:
Server down or site hacked? Go straight to emergency recovery.
Plan sizing, whether you need managed or root access, migration timing, SSL and DNS questions, or a quote for a custom stack.
Your domain, current host, roughly what traffic you get, and the application (WordPress, SAGE, Laravel, Docker, Windows Server).
Say so in the first message. Hacked sites, outages, and failed migrations get pulled ahead of sales questions.
Some conversations are easier in writing or on a call, especially migrations with a lot of moving parts.
No. Messages land in our internal team channel in St. Albert, Alberta. If nobody is at a keyboard, the chat takes your email and we reply from there.
No. Start typing. We may ask for an email so we can follow up if the chat drops.
Only with your permission and proper access. We will never ask for your password in chat — access gets arranged properly over email or your account.
Our data centres are Canadian (Beauharnois, Quebec and Toronto/Cambridge, Ontario) and we serve clients across Canada. Others are welcome to ask.
Send the details and we will come back with an honest recommendation, not a package you do not need.
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